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artificial intelligence

The organization of ignorance: An ethnographic study of the production of subjects and objects in an artificial intelligence project

Introduction

This article explores organization of ignorance in a public administration artificial intelligence (AI) project by examining the initial stage of the project in the employment administration of a Danish municipality (Government of Denmark, 2019). The use of AI in public administration – especially for decision support – is a new phenomenon.

From biased robots to race as technology

Ranking search results, filtering spam e-mails, recommending movies and books, evaluating credit card fraud, diagnosing malignant cells in cancer research, selecting job applicants – more and more tasks are being carried out by new media technologies such as machine learning algorithms. Their logic does not only simplify our daily approach to large masses of information but also applies at a higher level in the observation and regulation of population flows.

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